1. Information We Collect

We collect information you provide directly, such as when you register, contact us, or participate in community activities.

• Identification data: name, email address, phone number.
• Profile data: physical activity preferences, event participation history.
• Technical data: IP address, browser type, pages visited (via cookies).

2. Purposes of Processing

We use your personal data for the following legitimate purposes:

• Manage your membership and participation in our community activities.
• Communicate about events, workshops, and news related to community wellness.
• Improve security and experience at our facilities and website.
• Comply with legal and regulatory obligations.

Legal Bases

Processing is based on your consent (for communications), the performance of a contract (membership), and our legitimate interest in promoting healthy habits.

3. Cookies and Similar Technologies

Our website uses cookies to function correctly and understand how visitors interact with it.

• Essential cookies: necessary for basic navigation and security.
• Analytics cookies: help us understand site usage (e.g., Google Analytics).

You can manage your cookie preferences through your browser settings.

4. Sharing Data with Third Parties

We do not sell your personal information. We may share it only in the following cases:

• With service providers who help us operate (e.g., hosting, email). These parties act under contract and only process data according to our instructions.
• When required by law or to protect our legal rights.

Some of these third parties may be located outside the European Economic Area (EEA), in countries with adequate levels of protection.

5. Your Rights

You have rights regarding your personal data. To exercise them, contact us at info@villagehealthclub.com.

• Access and Portability: Request a copy of your data.
• Rectification: Correct inaccurate information.
• Erasure ("Right to be Forgotten"): Request the deletion of your data.
• Objection and Restriction: Object to certain processing or restrict its use.
• Withdraw consent: At any time, without affecting the lawfulness of prior processing.

You have the right to lodge a complaint with the data protection supervisory authority.

6. Security and Retention

We implement technical and organizational measures to protect your data against unauthorized access or loss.

We retain your personal information only for as long as necessary to fulfill the purposes described, unless the law requires a longer period.

7. Contact and Data Controller

The data controller for your data is Village Health Club.

For any questions related to this policy or your privacy rights, you can contact us at:

• Email: info@villagehealthclub.com
• Phone: +57 329 730 3825
• Postal address: Troncal de Occidente, Calamar, Bolívar, Colombia